PHYSICAL DISABILITY SUPPORT

Support that helps you stay in control.

Personalised support. Greater independence. More confidence. A life built around what matters to you.

At Frapor Support Services Limited, we believe a physical disability should never prevent someone from having choice, independence and the opportunity to live a fulfilling life.

Our Physical Disability Support Service provides personalised, compassionate support designed around the individual — their abilities, routines, preferences, goals and aspirations.

Whether support is needed at home, in the community or with everyday activities, we're here to help people maintain their independence, stay connected and live life on their own terms.

SUPPORT BUILT AROUND YOU

Because your independence matters.

Every person's experience of physical disability is different. That's why we don't take a one-size-fits-all approach. We take the time to understand:

Your individual abilities
Your support needs
Your mobility and accessibility requirements
Your daily routines
Your communication preferences
Your interests and hobbies
The people who are important to you
What you want to achieve
Where you want greater independence

Our role is to support what you can do — while helping remove unnecessary barriers.

WHAT CAN OUR SUPPORT INCLUDE?

🏡 Support at Home

Practical and personal support to help you remain comfortable, confident and independent in your own home.

♿ Mobility & Accessibility

Support with everyday mobility and accessing environments in ways that work for you, within the agreed scope of your support.

🧼 Personal Care

Respectful assistance with personal care and daily routines, maintaining privacy, dignity and choice.

🍽️ Everyday Living

Support with agreed household tasks, meal preparation, shopping and other everyday activities.

🌍 Community Access

Support to access local facilities, appointments, activities and places that are important to you.

💙 Companionship

Meaningful companionship, conversation and shared activities that help maintain social connection.

🎯 Goals & Aspirations

Working alongside you to identify personal goals and take practical steps towards achieving them.

⭐ Promoting Independence

Encouraging you to remain involved, active and in control of your everyday life wherever possible.

MORE THAN CARE

It's about removing barriers to living life.

Physical disability support isn't simply about helping with everyday tasks. It's about making sure you can continue to do the things that matter to you.

That might mean getting out into the community.
Keeping up with hobbies.
Spending time with friends and family.
Managing everyday routines.
Pursuing education or employment.
Or simply having greater control over how you spend your day.

We don't define you by what you need help with. We focus on your abilities, your choices and what you want your life to look like.

PROMOTING INDEPENDENCE

The right support can create more freedom.

Independence looks different for everyone. For one person, it might mean preparing their own meals.

For another, it might mean travelling independently, managing their household, returning to a favourite hobby or accessing the community with greater confidence. Our role is to provide the right level of support, while encouraging individuals to remain as active and involved as possible.

We can support people to develop:

Confidence

Feel more comfortable managing everyday activities and making decisions.

Mobility & Access

Build confidence accessing different environments and community settings.

Life Skills

Maintain and develop practical skills for everyday living.

Decision-Making

Remain involved in decisions about care, routines and personal goals.

Self-Advocacy

Express preferences, needs and choices clearly.

Community Independence

Access the places, people and activities that matter to you.

PERSON-CENTRED SUPPORT

Your support. Your choices. Your way.

At Frapor, person-centred support means putting the individual at the heart of every decision.

We listen.
We understand.
We adapt.
We encourage.
We respect.
We work alongside you rather than simply doing things for you.

Our approach is built around:

Dignity

Respecting your privacy, individuality and personal boundaries.

Choice

Keeping you involved in decisions about your support and everyday life.

Independence

Encouraging you to remain as active and independent as possible.

Respect

Recognising your abilities, preferences, experiences and aspirations.

Consistency

Building trusted relationships and understanding what works for you.

Safety

Supporting your wellbeing while enabling positive opportunities and experiences.

PERSONAL CARE WITH DIGNITY

Support that respects your privacy.

Personal care is personal.

We understand the importance of providing assistance in a way that protects dignity, privacy and independence.

Where personal care forms part of an agreed support plan, we aim to provide support that is:

Respectful.
Patient.
Professional.
Discreet.
Person-centred.

You remain in control.

We encourage individuals to remain involved in their routines and decisions wherever possible, providing assistance where it is needed without unnecessarily taking over.

MOBILITY, ACCESS & EVERYDAY LIFE

Helping you go where you want to go.

A physical disability can sometimes create barriers to accessing everyday places and experiences.

With the right support, many of those barriers can become more manageable. We can provide appropriate support with:

Everyday journeys
Appointments
Shopping
Leisure activities
Hobbies
Community activities
Visiting friends and family
Accessing local facilities
Exploring new places
Maintaining social connections

Your disability shouldn't mean your world has to become smaller.

Our aim is to help you remain connected to the people, places and experiences that make life meaningful.

LIVING LIFE YOUR WAY

Your disability is only one part of your story.

You are a person first.
You have interests.
Relationships.
Goals.
Preferences.
Dreams.
And plans for the future.

Our support is designed to fit around your life — rather than allowing your support needs to become the centre of it. Whether you want to maintain an existing routine, discover a new hobby, become more independent or simply have more choice in your everyday life, we're here to support you.

Your life shouldn't revolve around your disability. Support should help you get on with living it.

BUILDING MEANINGFUL RELATIONSHIPS

Good support starts with trust.

The relationship between an individual and their support team matters.

That's why we value respect, consistency, communication and genuine connection.

We take time to understand the person behind the support plan — their personality, interests, humour, preferences and aspirations. A trusted support worker can provide practical assistance while also becoming a reassuring and positive presence in everyday life.

Because great support is about more than what we do. It's about how we make you feel.

Respected.
Heard.
Safe.
Confident.
Valued.
In control.

SUPPORTING YOUR GOALS & ASPIRATIONS

Your ambitions shouldn't have to stop.

Physical disability can change the way someone approaches everyday life, but it doesn't have to remove their ambitions. We support individuals to identify what matters to them and explore practical ways of moving towards their goals. This could include:

Developing greater independence.
Returning to a favourite activity.
Learning new skills.
Maintaining employment or education.
Building social connections.
Accessing the community.
Trying something new.

Progress is personal.

What matters is helping you move towards the life you want — at a pace that works for you.

SUPPORTING FAMILIES TOO

Working together around the individual.

We understand that families and people close to someone with a physical disability may play an important role in their life and wellbeing. Where appropriate, we work collaboratively with families, carers and relevant professionals to understand the individual's circumstances, preferences and goals.

We value clear communication and aim to provide support that complements the individual's wider care and support arrangements.

Because good support should give individuals confidence — and families reassurance.

SUPPORT FOR DIFFERENT NEEDS AND STAGES OF LIFE

Physical disability support can look very different from person to person.

Some individuals may need occasional assistance with specific activities, while others may benefit from more regular support across different areas of everyday life. That's why we take an individual approach to every support arrangement. We consider:

Individual support needs
Mobility and accessibility requirements
Personal care needs
Existing abilities and strengths
Communication preferences
Personal routines
Goals and aspirations
Desired level of independence
Family and social connections
Community participation
Wellbeing and safety

The right support is support that fits the person — not the diagnosis.

THE NORTH EAST

Local support. Personal relationships. Individual understanding.

Frapor Support Services Limited provides personalised support across Durham and the wider North East, subject to individual needs and service availability. Our aim is to help individuals with physical disabilities experience greater independence, confidence, choice and connection, while receiving support that respects their abilities and aspirations.

LET'S TALK ABOUT WHAT MATTERS TO YOU

The right support starts with understanding your life.

Choosing support for yourself or someone you care about is an important decision.

You don't need to have everything worked out before contacting us.

Whether you're an individual, family member, carer or professional looking for support, our team is here to listen, understand your circumstances and discuss what may be appropriate.

Let's start with a conversation.

FRAPOR SUPPORT SERVICES LIMITED

Supporting independence. Removing barriers. Enabling better lives.

Physical Disability Support | Durham & North East

Personalised support designed around your abilities, choices, routines and aspirations.

Your life. Your choices. Your independence.

We're here to support you.