LIVE-IN CARE

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Exceptional care. In the comfort of home.

Dedicated support, companionship and peace of mind — without leaving the place you love.

At Frapor Support Services Limited, we believe that needing more support shouldn't mean having to leave the home and surroundings that are familiar to you. Our Live-In Care Service provides personalised, around-the-clock support from a dedicated live-in carer, helping individuals maintain their independence, routines and quality of life in the comfort of their own home. Whether you need additional support with everyday living, personal care, companionship or maintaining your independence, we're here to make life at home feel safe, comfortable and fulfilling.

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CARE THAT CENTRES AROUND YOU

Your home. Your routines. Your way of life.

Live-in care is about more than having someone in the home. It's about having the right person alongside you — someone who understands your preferences, respects your choices and provides support in a way that fits naturally into your everyday life. We take the time to understand:

• Your daily routines

• Your personal preferences

• Your care and support needs

• Your interests and hobbies

• Your communication style

• Your family and relationships

• Your goals and aspirations

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The result is genuinely personalised care — designed around you, not a standard care package.

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WHAT CAN LIVE-IN CARE PROVIDE?

🏡 Support at Home

Enjoy the reassurance of having dedicated support within your own familiar surroundings.

💙 Personal Care

Appropriate support with personal care and everyday routines, delivered with dignity, privacy and respect.

🍽️ Meals & Nutrition

Support with meal planning, preparation and maintaining healthy eating routines.

💊 Medication Support

Support with medication routines where this forms part of the agreed care plan and is within the appropriate scope of the service.

🌿 Companionship

Meaningful conversation, shared interests and the reassurance of having someone there.

🌍 Community & Appointments

Support to attend appointments, maintain social connections and continue enjoying activities outside the home.

🧺 Everyday Living

Practical assistance with household routines and everyday tasks.

⭐ Independence

Encouragement to remain involved in decisions and continue doing the things you can and want to do.

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MORE THAN CARE

A familiar face. A trusted relationship.

The relationship between a person and their live-in carer is incredibly important.

That's why we focus on compatibility, respect, communication and trust when developing care arrangements. A live-in carer can become a reassuring presence within everyday life — someone to share a conversation with, enjoy an activity with or simply have nearby when support is needed.

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Good care isn't just about what we do. It's about how we make you feel.

Safe.

Respected.

Comfortable.

Heard.

Valued.

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WHY CHOOSE LIVE-IN CARE?

Stay where you belong.

For many people, remaining at home offers comfort and familiarity that can be difficult to recreate elsewhere. Live-in care can help you:

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Remain at home

Continue living in surroundings that are familiar and meaningful.

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Maintain your routine

Keep doing things at your own pace and in your own way.

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Stay connected

Maintain relationships with family, friends and your local community.

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Receive personalised support

Have care shaped around your individual needs rather than a shared timetable.

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Enjoy greater continuity

Build a consistent relationship with someone who understands your preferences and routines.

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Give families reassurance

Provide loved ones with confidence that appropriate support is available at home.

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PERSON-CENTRED FROM THE VERY BEGINNING

Because great care starts with listening.

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Before care begins, we take the time to understand what matters most to you and those close to you.

We consider your needs, preferences, routines and goals before developing an appropriate support plan. Our approach is built around:

Dignity

Your privacy, individuality and dignity are always respected.

Choice

You remain involved in decisions about your care and everyday life.

Independence

We support you to remain as independent and active as possible.

Continuity

We value consistent relationships and take time to understand what works for you.

Compassion

We provide care with patience, kindness and genuine respect.

Safety

Your wellbeing and safeguarding remain fundamental to everything we do.

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FOR FAMILIES

Peace of mind when you can't always be there.

We understand that families want the very best for someone they love. You may live nearby or further away. You may already provide care yourself. Or you may simply want reassurance that your loved one has appropriate support available at home. Live-in care can provide an additional layer of support and reassurance, while helping your loved one remain in familiar surroundings. We aim to maintain open communication with families and, where appropriate, work collaboratively with other professionals involved in the person's support.

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Because good care should give families confidence too.

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A HOME THAT STILL FEELS LIKE HOME

Care should fit around life — not take life over.

We believe a person's home should remain their home. Live-in support should respect personal space, established routines and the things that make each person's home unique. From morning routines and meals to hobbies, appointments and evenings at home, we aim to provide support that blends naturally into everyday life.

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You shouldn't have to give up your independence to receive care.

With the right support, you can continue living life your way.

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SUPPORT FOR DIFFERENT STAGES OF LIFE

Our Live-In Care Service may be suitable for people who require ongoing support due to changing care needs, disability, age-related needs or other circumstances. Every situation is different. That's why we begin with an individual conversation to understand what support is needed, what matters to the person and whether live-in care is the right option. Support arrangements, availability and suitability are discussed individually.

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THE NORTH EAST

Quality care. Local understanding. Personal relationships.

Frapor provides Live-In Care across Durham and the wider North East, subject to individual needs and service availability. Our aim is to help people remain in the place they know and love, while receiving appropriate support that promotes dignity, independence and quality of life.

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LET'S TALK ABOUT YOUR CARE

The right care starts with understanding what matters to you.

Choosing live-in care is a big decision. You don't need to have everything worked out before contacting us. Whether you're considering live-in care for yourself, a parent, a relative or someone you support professionally, our team is here to listen, answer your questions and discuss the options available.

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Let's start with a conversation.

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FRAPOR SUPPORT SERVICES LIMITED

Supporting independence. Providing reassurance. Enhancing everyday life.

Live-In Care | Durham & North East

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Personalised care, trusted companionship and peace of mind — in the comfort of home.

Your home. Your choices. Your life.

We're here to support you.